:: Application Development -- Application Maintanace -- Business Process Management -- Enterprise Application Services -- Testing Sevices -- Banking & Financial -- Telecommunications -- HR Services -- Knowledge Services -- CRM -- Change Management -- Human Resource Management -- Supply Chain Management -- Work Force Management :: Home About Us Cunsulting IT Services Product Design BPO Contact Us Greynmatter Services helps its Global customers remain at the vanguard of their industries with pioneering uses of technology to operate their businesses more competently. We deliver flexible, custom Information Technology and Business Process outsourcing solutions that improve quality and reduce costs. We explore, develop, identify and adapt new ways to achieve this objective. Our objective and priorities are substantially distinct from our competition.   Application Maintenance & Support is a profound task which requires many resources for the companies globally to assist them to gear towards new challenges. Outsourcing application maintenance to Greyn Matter Services eases your team of routine maintenance tasks and allows them to focus more effectively on strategic areas. Greyn Matter Services has a well-defined and advanced application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. These processed activities can be governed and monitored by: Management of requests Management of incidents Processing of requests Work around time Resolution Main cause research Our Application Maintenance Services include: Application Portfolio Review Application Outsourcing Analysis Task Order Management Request Management Application Management & Maintenance Application Support Application Helpdesk Our Strengths: Well defined processes Domain expertise Technology expertise Quicker and expert transition process Key Differentiators: Flexible global delivery model for application maintenance Application maintenance with business knowledge expertise Help to improve the productivity thus reducing the cost of maintenance Provide consultancy on the road map for the applications       Copy Rights © 2010 Greynmatterservices.com. All Rights Reserved.